-Charged me $150 to cancel each ticket.
-One of my tickets was only for $75 so it wasn’t worth it to cancel so I just had to let that one go.
-When I asked if I could “gift” that ticket to a organization like a children’s hospital or some other non-profit group they said “No. We don’t do things like that.”
I cancelled both my tickets with United via their online cancellation service and guess what? They are giving me 100% of my $$ back because I purchased online with my credit card AND they sent me a really nice letter.